The Collector Connection, Inc.
164 Thomas Mill Road
Holly Springs, NC 27540
Pick-Up HOURS and Wallpaper Room Open-Monday-Friday 10:00am -3:00pm Eastern standard time.
Phone: 919-567-2677 (sorry no phone orders) Orders are via website only for security purposes.
All orders are via credit card or Paypal via internet only. NO Money Orders or checks accepted.
support@collector-connection.com
We Ship UPS Ground and Priority Mail. Shipping is based on weight. Shipping costs will vary from depending on weight of item. You will need to put items in your cart and put in your shipping address to get your shipping charges.
There may be an extra shipping charge for heavy or oversized shipments for areas that do not have UPS ground service. We will contact you before we process your order
Return Policy--Your patronage is important to us. Our items come with an unconditional satisfaction guarantee. If you are not satisfied with your purchase, you can return the item within 30 days for a refund of the purchase price of the item, less the original shipping fee and less a restocking fee of $4.95 per-order.
NO REFUNDS AVAILABLE IN ITEMS IN CLEARANCE SECTION.
OPENED PACKAGES ABSOLUTELY NON RETURNABLE.
Shipping charges are not refundable.
For full refund the item must be unopened in originally retail packaging and you must contact us Return instructions will include that you must have tracking on your package to prove item has been shipped back to us.
All returns must be within 30 days of purchase and returned in unopened,
original retail packaging. No other returns will be accepted.
Include your RMA # with return.
Return Address is:
The Collector Connection,Inc.
164 Thomas Mill Road
Holly Springs, NC 27540
Attn: returns.
The Collector Connection, Inc. reserves the right to accept, refuse, or limit your order for any reason, including, but not limited to, credit review, the unavailability of a product or errors in the prices and product descriptions posted on this web site. Your order acknowledgement is not a contract and does not constitute an acceptance of your order, but only a record of your offer to purchase a particular item at a particular price.
PLEASE Note orders with the ship to different than the bill to address may go through a special confirmation process--this is for your protection and ours.
