The Collector Connection, Inc.
164 Thomas Mill Road
Holly Springs, NC 27540
Phone 919-552-7164 (Sorry no Phone orders, inquiries only.)
Pick-up hours are Monday-Friday 10:00am-3:00pm eastern standard time.
Orders are via website only for security purposes.
All orders are via credit card or Paypal, via internet only. NO MONEY ORDERS OR CHECKS ACCEPTED.
support@collector-connection.com
We Ship UPS Ground and Priority Mail. Shipping is based on weight. Shipping costs will vary, depending on weight of item and shipping destination. You will need to put items in your cart and enter your shipping information to get your shipping charges.
There may be an extra shipping charge for heavy or oversized shipments for areas that do not have UPS ground service. We will contact you before we process your order, if that applies.
Return Policy--Your patronage is important to us. Our items come with an unconditional, satisfaction guarantee. If you are not satisfied with your purchase, you can return the item within 30 days for a refund of the purchase price of the item, less the original shipping fee and less a restocking fee of $4.95 per-order.
NO REFUNDS AVAILABLE ON ITEMS IN CLEARANCE SECTION.
OPENED PACKAGES, ABSOLUTELY NON RETURNABLE.
Shipping charges are not refundable.
For full refund, the item must be unopened in original retail packaging and you must contact us for return instructions. You must have tracking information on your package to prove item has been shipped back to us.
All returns must be within 30 days of purchase and returned in unopened,
original retail packaging. No other returns will be accepted.
Include your RMA # with return.
Return Address is:
The Collector Connection,Inc.
164 Thomas Mill Road
Holly Springs, NC 27540
Attn: returns
The Collector Connection, Inc. reserves the right to accept, refuse, or limit your order for any reason, including but not limited to, credit review, the unavailability of a product or errors in the prices and product descriptions posted on this web site. Your order acknowledgement is not a contract and does not constitute an acceptance of your order, but only a record of your offer to purchase a particular item at a particular price.
PLEASE NOTE: Orders where the "ship to" address differs from the "bill to" address, may go through a special confirmation process--This is for your protection and ours.
